Township of Franklin, NJ
Home MenuWater Utility
40 Churchill Ave, Somerset, NJ 08873
Monday - Friday 7:00 AM - 2:45 PM
Phone: 732-249-7800
Fax: 732-249-7810
For After Hour Emergencies call the Franklin Township Police Department
732-873-5533
Mission Statement
We shall strive to use new technology to maintain and improve Township services to enhance the residents’ quality of life. We shall strive to provide services in a timely and cost-effective manner. We shall provide potable water of unquestionable quality and sufficient quantity. We shall endeavor to educate Township officials, employees and residents regarding the efficient use of water and the many aspects of the Water Division.
Final Water Reading
Need Final Water Meter Reading
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Authorization for E-Bills for Water Utility
Forms
Water Service and meter applications
NOTICES
A Message from Franklin TWP Water Division
Water Quality Reports
Water Quality Reports page. Direct Link franklintwpnj.org/CCR
Water Main Replacement
Projects
Development Information
As-Built Info, Bonding Info, Understanding Easements
Citizen Request Portal
Citizen Request Portal
Mandatory Water Meter Replacement for Many Franklin Township Water Customers
A letter was sent to 7,800 Franklin Township residential property owners regarding the mandatory water meter replacement program. We have received some inquiries about the legitimacy of this communication, and we want to confirm that the letter is legitimate and part of a significant township initiative.
Key Information for Affected Residents:
- Who is Affected: The 7,800 Franklin Township Water customers that received the letter, are required to participate in this program.
- No Cost: There is no charge to homeowners for the replacement of their water meters.
- Scheduling: VEPO Metering, the contractor selected for this project, requires you to schedule an appointment to replace your water meter. You can do this online or by phone using the information provided in the letter.
- What to Expect:
- Access Required: VEPO Metering will need access to the water meter inside your home. Please ensure the area around your meter is clear and accessible.
- Adult Presence: An adult 18 years or older must be present during the installation, which will be scheduled in a four-hour time block. You will receive a notification when the technician is en route.
- Security Measures: All VEPO Metering technicians will have proper identification, wear uniforms, and travel in marked vehicles. If you provide your mobile number and email when scheduling, you will receive a photo of the technician before they arrive.
For more details or to schedule your appointment, please visit the link provided in your letter or contact VEPO Metering directly.
Thank you for your cooperation and understanding as we work to improve our township’s water system.
NJDEP Statement - July 25, 2016:
The persistent dry, hot weather pattern that has been degrading water supply indicators over the past few months, has prompted the issuance of a Drought Watch on July 25, 2016, for the State’s three northernmost regions – Northeast, Northwest and Central. The affected drought regions encompass eleven New Jersey counties – Bergen, Essex, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Sussex, Union and Warren counties. The Drought Watch announcement calls for voluntary efforts by the public to conserve water, especially outdoors for activities such as lawn and landscape watering and other water-dependent activities in and around the home.
The status of the drinking water supply indicators tracked by the NJDEP is as follows – stream flows and shallow ground water levels are ranked “severely” dry in the three Watch regions. Reservoir storage overall is in fairly good shape, although levels in key systems in the Northeast and Central region are below average and dropping more steeply than is normal. This is due to abnormally hot weather and very high customer demands. In order to stretch existing supplies, all citizens are asked to use water wisely and avoid unnecessary water waste.
The purpose of the drought watch is to raise public awareness, formally alert all water suppliers in the affected regions, and seek voluntary cooperation to preserve existing supplies. The goal is to moderate demand should dry conditions persist.
Water Conservation: Ideas for Saving Water
New Jersey is often referred to as being “water rich” since we typically receive about 45 inches of precipitation annually. However, rainfall varies from year to year and even regionally within the state (the hilly northwest is generally wetter than the coastal plain to the southeast). Despite fairly abundant precipitation in most years, increased customer demands quickly deplete water reserves in even moderately dry years.
Summer outdoor water use increases dramatically as people water lawns and gardens, wash cars, and fill swimming pools. From May thru September, when hotter, drier weather conditions prevail, it is even more important to conserve water in order to avoid shortages and disruptive (and costly) water use restrictions.
By using water wisely, we can preserve more water in reservoirs and aquifers while sustaining levels in our streams, lakes and rivers. These water savings are simple to put into practice and enhance recreational uses and aesthetic enjoyment while providing and protecting habitat for our wildlife. They also can reduce the amount of public dollars spent on water supply infrastructure while minimizing energy costs and the unnecessary generation of greenhouse gases.
Follow these QUICK TIPS to Reduce Water Waste:
- Water lawns (and outdoor plants) less frequently (2-3 times per week) for no more than 30 minutes. This allows the soil to absorb the water and enables roots to grow more deeply, which encourages drought tolerance;
- Never water during the heat of the day, as this promotes evaporation and leads to water waste;
- Sprinkler systems should be set to water after sunset or before dawn, and by law should be equipped with an automated shut-off switch that disables the system following rainfall.
- Install water-saving showerheads and faucet aerators in the bathroom and kitchen (available at most home improvement stores and some supermarkets);
- Do not let faucets run when brushing your teeth or washing the dishes;
- Run washing machines and dishwashers only when they are full or select the properly sized wash cycle for the current laundry load;
- Use a broom to sweep the sidewalk, rather than a hose;
- Use mulch and native plants to conserve water in the garden;
- Use a rain barrel to capture water from a downspout to use later for watering gardens and plants;
- Use soaker hoses or drip irrigation to water trees, gardens and flower beds;
For more detailed information on how you can conserve water in and outside your home, click on the link. This site also includes related product information, environmental benefits and cost estimates, and a water use calculator to figure where you can conserve water in your daily routine.
Additional helpful water conservation tips are available at: http://njdrought.org/ideas.html.
Franklin Township is part of the Central Region
NJDEP - July 24, 2016 Supply Status
Remember, if we all do a little, we can save a LOT!
The Franklin Township Water Department is looking for water customers who are willing to take part of the Township’s Lead and Copper Sampling Plan.
The samples are being collected to determine the lead and copper levels in your tap water. This sampling effort is required by the U.S. Environmental Protection Agency and the New Jersey Department of Environmental Protection under the Federal and State Safe Drinking Water Acts, and is being accomplished through collaboration between the public water system and their consumers (e.g. residents). These samples help assess the need for, or the effectiveness of, corrosion control treatment to minimize a customer’s exposure to lead and/or copper through drinking water. Results from this monitoring effort and information about lead will be provided to you.
The customer will be required to fill a one (1) liter bottle with tap water which will be dropped off and picked up by the Township.
If you are interested in being considered as part of the sampling plan, please complete the survey on your property and send it to the Water Department.
Press Release from New Jersey Amercian Water
Temporary Scheduled Treatment Change to End in Central and Northern Parts of the State Served by New Jersey American Water
CAMDEN, N.J. – APRIL 11, 2022 – On April 25, New Jersey American Water will resume using chloramines in water treatment at its Raritan-Millstone and Canal Road Water Treatment plants. These plants serve New Jersey American Water customers in the following counties: Essex, Hunterdon, Mercer, Middlesex, Morris, Somerset and Union.
In mid-February, as part of an annual routine maintenance program for its water distribution system, New Jersey American Water temporarily changed the water treatment process from a chloramine residual (a combined residual) to a free chlorine residual. Chloramines have long been an effective method of water disinfection that meet all EPA and NJDEP drinking water standards and have been used by New Jersey American Water since the 1980s.
The treatment change applies to New Jersey American Water customers in the following communities: (Communities with an asterisk purchase water from New Jersey American Water.)
Essex County: Irvington
Hunterdon County: Flemington Borough*, Raritan Township, Readington Township, and Tewksbury Township
Mercer County: Hopewell Borough*, Hopewell Township, Lawrence Township*, Princeton Borough, Princeton Junction, Princeton Township, Trenton*, and West Windsor Township
Middlesex County: Cranbury Township, Dunellen Borough, Edison Township, Jamesburg Borough, Middlesex Borough, Monroe Township, North Brunswick*, Piscataway Township, Plainsboro Township, South Brunswick Township and South Plainfield Borough
Morris County: Chatham Township, Long Hill Township, Mendham Township Mendham Borough
Somerset County: Bedminster Township, Bernards Township, Bernardsville Borough, Bound Brook Borough, Branchburg Township, Bridgewater Township, Far Hills Borough, Franklin Township, Green Brook Township, Hillsborough Township, Manville Borough, Millstone Borough, Montgomery Township, North Plainfield Borough, Peapack & Gladstone Borough, Raritan Borough, Rocky Hill*, Somerville Borough, South Bound Brook Borough, Warren Township and Watchung Borough
Union County: Berkley Heights Township, City of Rahway*, Clark Township, Cranford Township, City of Elizabeth (Liberty)*, Fanwood Borough, Garwood Borough, Hillside Township, Kenilworth Borough, Linden City, Mountainside Borough, New Providence Borough, Plainfield City, Roselle Borough, Roselle Park Borough, Scotch Plains Township, Summit, Union Township, Westfield Township and Winfield Park Township*
The two-month changeover to free chlorine residual enabled the company to perform routine annual maintenance. During the transition to free chlorine residual, some customers may have noticed a slight chlorine taste and odor in their water. With the resumption of the chloramine process, the taste and smell of chlorine will subside.
For more information about the use of chloramine in water treatment, visit newjerseyamwater.com.
About New Jersey American
Water New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.
About American Water
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing.
For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.
Media Contact: Chelsea Kulp External Affairs Manager
chelsea.kulp@amwater.com
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FAQ Box
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What is a curb stops? How should I protect them?
Curb stop is an underground valve which is located between water main and your water meter. The curb stop can be operated by using a special key through the opening of a cast iron device called “curb box”. The curb box is typically located between the sidewalk and curb or on your front lawn. The curb box usually has a 4” round iron cap which prevents debris dropping into it.
A working curb stop/curb box is important for reliable water service. If you notice your curb box cap is missing, please contact Franklin Township Water at 732-249-7800 M-F 7am-3pm, so that we can have the curb box repaired before further damage occurs.
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Who should I call when I have a water emergency outside of your office hour?
Franklin Township Water Utility Department operates 24/7. If you have any water emergency outside of our regular office hour (7:00 to 3:00 PM, M-F), please contact Franklin Township Police Department at 732-873-5533 and one of our stand-by crew will respond to your call promptly.
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I have a question about my drinking water, who should I call?
We will be glad to answer your questions related to your drinking water. Please call us at 732-249-7800, Monday through Friday, between the hours of 7:00 AM and 3:00 PM.

