Township of Franklin, NJ
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40 Churchill Ave, Somerset, NJ 08873
Monday - Friday 7:00 AM - 2:45 PM
Phone: 732-249-7800
Fax: 732-249-7810
For After Hour Emergencies call the Franklin Township Police Department
732-873-5533
Mission Statement
We shall strive to use new technology to maintain and improve Township services to enhance the residents’ quality of life. We shall strive to provide services in a timely and cost-effective manner. We shall provide potable water of unquestionable quality and sufficient quantity. We shall endeavor to educate Township officials, employees and residents regarding the efficient use of water and the many aspects of the Water Division.
Final Water Reading
Need Final Water Meter Reading
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Authorization for E-Bills for Water Utility
Forms
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NOTICES
A Message from Franklin TWP Water Division
Water Quality Reports
Water Quality Reports page. Direct Link franklintwpnj.org/CCR
Water Main Replacement
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Development Information
As-Built Info, Bonding Info, Understanding Easements
Citizen Request Portal
Citizen Request Portal
Mandatory Water Meter Replacement for Many Franklin Township Water Customers
A letter was sent to 7,800 Franklin Township residential property owners regarding the mandatory water meter replacement program. We have received some inquiries about the legitimacy of this communication, and we want to confirm that the letter is legitimate and part of a significant township initiative.
Key Information for Affected Residents:
- Who is Affected: The 7,800 Franklin Township Water customers that received the letter, are required to participate in this program.
- No Cost: There is no charge to homeowners for the replacement of their water meters.
- Scheduling: VEPO Metering, the contractor selected for this project, requires you to schedule an appointment to replace your water meter. You can do this online or by phone using the information provided in the letter.
- What to Expect:
- Access Required: VEPO Metering will need access to the water meter inside your home. Please ensure the area around your meter is clear and accessible.
- Adult Presence: An adult 18 years or older must be present during the installation, which will be scheduled in a four-hour time block. You will receive a notification when the technician is en route.
- Security Measures: All VEPO Metering technicians will have proper identification, wear uniforms, and travel in marked vehicles. If you provide your mobile number and email when scheduling, you will receive a photo of the technician before they arrive.
For more details or to schedule your appointment, please visit the link provided in your letter or contact VEPO Metering directly.
Thank you for your cooperation and understanding as we work to improve our township’s water system.
NJDEP Statement - July 25, 2016:
The persistent dry, hot weather pattern that has been degrading water supply indicators over the past few months, has prompted the issuance of a Drought Watch on July 25, 2016, for the State’s three northernmost regions – Northeast, Northwest and Central. The affected drought regions encompass eleven New Jersey counties – Bergen, Essex, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Sussex, Union and Warren counties. The Drought Watch announcement calls for voluntary efforts by the public to conserve water, especially outdoors for activities such as lawn and landscape watering and other water-dependent activities in and around the home.
The status of the drinking water supply indicators tracked by the NJDEP is as follows – stream flows and shallow ground water levels are ranked “severely” dry in the three Watch regions. Reservoir storage overall is in fairly good shape, although levels in key systems in the Northeast and Central region are below average and dropping more steeply than is normal. This is due to abnormally hot weather and very high customer demands. In order to stretch existing supplies, all citizens are asked to use water wisely and avoid unnecessary water waste.
The purpose of the drought watch is to raise public awareness, formally alert all water suppliers in the affected regions, and seek voluntary cooperation to preserve existing supplies. The goal is to moderate demand should dry conditions persist.
Water Conservation: Ideas for Saving Water
New Jersey is often referred to as being “water rich” since we typically receive about 45 inches of precipitation annually. However, rainfall varies from year to year and even regionally within the state (the hilly northwest is generally wetter than the coastal plain to the southeast). Despite fairly abundant precipitation in most years, increased customer demands quickly deplete water reserves in even moderately dry years.
Summer outdoor water use increases dramatically as people water lawns and gardens, wash cars, and fill swimming pools. From May thru September, when hotter, drier weather conditions prevail, it is even more important to conserve water in order to avoid shortages and disruptive (and costly) water use restrictions.
By using water wisely, we can preserve more water in reservoirs and aquifers while sustaining levels in our streams, lakes and rivers. These water savings are simple to put into practice and enhance recreational uses and aesthetic enjoyment while providing and protecting habitat for our wildlife. They also can reduce the amount of public dollars spent on water supply infrastructure while minimizing energy costs and the unnecessary generation of greenhouse gases.
Follow these QUICK TIPS to Reduce Water Waste:
- Water lawns (and outdoor plants) less frequently (2-3 times per week) for no more than 30 minutes. This allows the soil to absorb the water and enables roots to grow more deeply, which encourages drought tolerance;
- Never water during the heat of the day, as this promotes evaporation and leads to water waste;
- Sprinkler systems should be set to water after sunset or before dawn, and by law should be equipped with an automated shut-off switch that disables the system following rainfall.
- Install water-saving showerheads and faucet aerators in the bathroom and kitchen (available at most home improvement stores and some supermarkets);
- Do not let faucets run when brushing your teeth or washing the dishes;
- Run washing machines and dishwashers only when they are full or select the properly sized wash cycle for the current laundry load;
- Use a broom to sweep the sidewalk, rather than a hose;
- Use mulch and native plants to conserve water in the garden;
- Use a rain barrel to capture water from a downspout to use later for watering gardens and plants;
- Use soaker hoses or drip irrigation to water trees, gardens and flower beds;
For more detailed information on how you can conserve water in and outside your home, click on the link. This site also includes related product information, environmental benefits and cost estimates, and a water use calculator to figure where you can conserve water in your daily routine.
Additional helpful water conservation tips are available at: http://njdrought.org/ideas.html.
Franklin Township is part of the Central Region
NJDEP - July 24, 2016 Supply Status
Remember, if we all do a little, we can save a LOT!
The Franklin Township Water Department is looking for water customers who are willing to take part of the Township’s Lead and Copper Sampling Plan.
The samples are being collected to determine the lead and copper levels in your tap water. This sampling effort is required by the U.S. Environmental Protection Agency and the New Jersey Department of Environmental Protection under the Federal and State Safe Drinking Water Acts, and is being accomplished through collaboration between the public water system and their consumers (e.g. residents). These samples help assess the need for, or the effectiveness of, corrosion control treatment to minimize a customer’s exposure to lead and/or copper through drinking water. Results from this monitoring effort and information about lead will be provided to you.
The customer will be required to fill a one (1) liter bottle with tap water which will be dropped off and picked up by the Township.
If you are interested in being considered as part of the sampling plan, please complete the survey on your property and send it to the Water Department.
Press Release from NJ American Water
New Jersey American Water Requests Odd/Even Water in Five Central New Jersey Counties
Customers Encouraged to Begin Conserving Water as Demand Increases
CAMDEN, N.J. – JULY 20, 2022 – Due to the current heat wave hitting the state, New Jersey American Water is asking customers in the following counties within its Central Operating region to take additional steps to conserve water now to avoid possible restrictions later.
- Hunterdon
- Mercer
- Middlesex
- Somerset
- Union
This is in addition to the voluntary odd/even conservation request issued in the company’s Monmouth and Ocean County service areas on July 15.
“Our systems are currently operating normally at expected capacity, but we are seeing a steep increase in demands across these counties,” said Tom Shroba, vice president of operations at New Jersey American Water. “Adopting an odd/even schedule for outdoor watering will have minimal impacts on the individual customer but will provide a significant relief in demand on our source of supply.”
Practicing odd/even watering now will help the company manage a finite supply of water, and New Jersey American Water customers will still be able to maintain their lawns and gardens while saving some money on their water bills. The guidelines are provided below:
Odd/even guidelines are:
- Outdoor water use on odd-numbered days of the month if your street address is an odd number (i.e., 23 Oak St., 7 Maple Ave.)
- Outdoor water use on even-numbered days of the month if your street address is an even number (i.e., 6 Oak St., 354 Maple Ave.)
- Water early or late in the day to minimize evaporation
Exceptions are:
- Watering of new sod or seed if daily watering is required (Note: it is recommended that any planting of new sod or seed that has not already taken place be delayed until the fall)
- Use of private wells for irrigation
- Commercial uses of outdoor water, such as for nurseries, farm stands, power washing, plumbing, athletic fields, and car washes
- Watering of athletic fields
Additional tips and information on wise water use are available on New Jersey American Water’s website at www.newjerseyamwater.com under Water Information.
About New Jersey American Water
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.
About American Water
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and diversityataw.com. Follow American Water on Twitter, Facebook and LinkedIn.
Media Contact:
Chelsea Kulp
External Affairs Manager
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FAQ Box
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What is a curb stops? How should I protect them?
Curb stop is an underground valve which is located between water main and your water meter. The curb stop can be operated by using a special key through the opening of a cast iron device called “curb box”. The curb box is typically located between the sidewalk and curb or on your front lawn. The curb box usually has a 4” round iron cap which prevents debris dropping into it.
A working curb stop/curb box is important for reliable water service. If you notice your curb box cap is missing, please contact Franklin Township Water at 732-249-7800 M-F 7am-3pm, so that we can have the curb box repaired before further damage occurs.
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Who should I call when I have a water emergency outside of your office hour?
Franklin Township Water Utility Department operates 24/7. If you have any water emergency outside of our regular office hour (7:00 to 3:00 PM, M-F), please contact Franklin Township Police Department at 732-873-5533 and one of our stand-by crew will respond to your call promptly.
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I have a question about my drinking water, who should I call?
We will be glad to answer your questions related to your drinking water. Please call us at 732-249-7800, Monday through Friday, between the hours of 7:00 AM and 3:00 PM.

