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Public works department 

40 CHURCHILL AVENUE

Monday - Friday
7:00 AM - 2:45 PM

 Carl Hauck, Public Works Manager
732-873-2500 Ext. 6383

PUBLIC WORKS BUILDING
732-873-7299 or 732-249-7800


Important Notice: Mandatory Water Meter Replacement for Many Franklin Township Water Customers

A letter was recently sent to many Franklin Township Water customers regarding the mandatory water meter replacement program. We have received some inquiries about the legitimacy of this communication, and we want to confirm that the letter is legitimate and part of a significant township initiative
Post Date:08/27/2024 2:02 PM

A letter was recently sent to 7,800 Franklin Township residential property owners regarding the mandatory water meter replacement program. We have received some inquiries about the legitimacy of this communication, and we want to confirm that the letter is legitimate and part of a significant township initiative.

Key Information for Affected Residents:

  • Who is Affected: The 7,800 Franklin Township Water customers that received the letter, are required to participate in this program.
  • No Cost: There is no charge to homeowners for the replacement of their water meters.
  • Scheduling: VEPO Metering, the contractor selected for this project, requires you to schedule an appointment to replace your water meter. You can do this online or by phone using the information provided in the letter.
  • What to Expect:
    • Access Required: VEPO Metering will need access to the water meter inside your home. Please ensure the area around your meter is clear and accessible.
    • Adult Presence: An adult 18 years or older must be present during the installation, which will be scheduled in a four-hour time block. You will receive a notification when the technician is en route.
    • Security Measures: All VEPO Metering technicians will have proper identification, wear uniforms, and travel in marked vehicles. If you provide your mobile number and email when scheduling, you will receive a photo of the technician before they arrive.

For more details or to schedule your appointment, please visit the link provided in your letter or contact VEPO Metering directly.

Thank you for your cooperation and understanding as we work to improve our township’s water system.

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Mission Statement
Project Medicine Drop

  • Pothole

    • Which potholes get fixed first?

    • Is every dip, crack or break in the street considered a pothole?

    • What is the solution to potholes?

    • What causes a pothole?

    • Where do we report when there is a pothole?

    • How do I know if what I am reporting can be repaired as a pothole or not?

    • The Township says it fills potholes promptly, but the pothole is still there. What’s going on?

    • You filled a pothole, but a few days later, there it was again. Why don’t your repairs last longer?

    • Why are there so many potholes in our streets?

  • Public Works

    • Replacing Recycling Totes

    • Where can I find the current recycling schedule?

  • Stormwater Management

    • Who can I contact for further information and details about stormwater management?

    • What are the penalties/repercussions for non-compliance?

    • Who can perform the maintenance?

    • When is the maintenance performed?

    • What is a stormwater maintenance plan?

    • What is a stormwater management plan?

    • How much is the stormwater management permit fee?

    • Is the stormwater maintenance permit issued one time?

    • How do I obtain a stormwater management permit?

    • What is a stormwater maintenance permit?

    • What is required by the program and the Township?

    • Who enforces the program?

    • What mandates the Stormwater Maintenance Program?

    • What is the Stormwater Maintenance Program?

  • Water Main

    • Will my water service be disrupted?

    • Will residents be notified before the contractor begins work?

    • Will my water service line be replaced?

    • My water is too hot or too cold. What do I do?

    • Where are the water mains being installed?

    • Why is the Town coming into my neighborhood to replace or rehabilitate the water pipes?

    • Can I park my car on the street?

    • I came home at the end of the day and my water is discolored and/or I have reduced pressure. What should I do?

    • I have not seen any work being completed for several days but the improvements do not appear to be completed. Has work stopped?

    • In the event of an emergency will police cars, fire trucks and ambulances be able to get to my home during construction?

    • My yard has been damaged during construction. Who will repair the damage?

    • What are work hours for the construction crew?

    • Where will the tractors and other equipment be parked during non-working hours?

    • Who do I contact if I have questions or concerns?

    • Why does the Town and its contractors flush water pipelines?

    • Will I lose access to my driveway during construction?

    • Will my street be repaired when the project is finished?

    • Will my water pressure change as a result of this work?

    • Will public services such as trash collection be completed during construction?

  • Water Utility

    • What is a curb stops? How should I protect them?

    • Who should I call when I have a water emergency outside of your office hour?

    • I have a question about my drinking water, who should I call?

    • What should I do when the Boiling Water Advisory is removed?

    • What should I do when a Boiling Water Advisory is issued?

    • What should I do when I receive a door tag from Franklin Township Water Utility?

    • My water bill shows an unusual high usage, what should I do?

    • Why do I smell sewage in my drinking water?

    • What should I do when Franklin Township Water Utility staff requests to enter my residence?

    • Who owns the water meter?

    • Why did I receive a notice from Franklin Township Water Department indicating the replacement of my water meter?

    • Where does my drinking water come from? What is the source of my drinking water?

    • What do I do when I receive a door tag from the Water Utility?

    • Is there an early voting period in New Jersey?