Are the Somerset County voting machines suitable for handicapped individuals?
Yes. The AVC Advantage is completely wheelchair accessible with no election officer intervention.
As a poll worker, what time do I have to report for work on Election Day?
Poll workers must be at their assigned location at 5:15 am to prepare for the opening of the polls at 6:00 am for the primary and general elections. Poll workers must be at their assigned location at 1:15 pm to prepare for the opening of the polls at 2:00 pm for the school board elections.
As a poll worker, will I get a lunch and/or dinner break?
Each poll worker is entitled to one (1) one-hour break between the hours of 1:00 pm and 5:00 pm.
Can a voter application be mailed to my residence?
The application can be downloaded here. If you do not have printer capabilities to download the form from, you can email your address to the Board of Elections and request an application be sent to your home.
Can I register my child to vote who is attending college?
You can forward the application to your child’s college address, but your child must complete the application, as his/her original signature is required.
Do I have to be trained to be a poll worker?
Yes. Every poll worker must attend a training class once every two years to be eligible for full pay.
Do I need to bring ID with me to register to vote?
If you register in person at the Board of Elections office, you do not need to show identification. If you are registering by mail, you must include your driver’s license number or the last four digits of your social security number on the form.
How are recorded votes stored?
How are the voting machines tested?
Diagnostic testing occurs automatically every time the machine is turned on. Continual background testing verifies correct system operation and data integrity. Logic and Accuracy tests are performed prior to the current election and a record is placed in storage. Operator logs document all system activity during the pre-election, election and post-election cycle.
How can I find my polling location?
You can find your polling location on our website and on the lower left hand corner of your sample ballot.
How can I register to vote?
You can obtain an application from the Somerset County’s website (Board of Election’s page); from the Township Clerk’s Office or from the Board of Election Office. Return the form completed.
How do I become a poll worker?
You must fill out an application and return it the Board of Elections Office. You may either download a poll worker application from the Somerset County website or email your request complete with your address to the Board of Elections and an application will be mailed to your home.
How do I change or declare a political party affiliation?
You may download the party affiliation card here or email your address to the Board of Elections and request a party affiliation card be sent to your home. Complete and sign the form and return it to the Board of Elections.
How long are the polls open for voting on Election Day?
General and Primary Election: 6 am to 8 pm
If I do not include the appropriate ID with my mailed in voter registration, will I still be able to vote?
Yes. When you go to the polls on Election Day, your signature block in the poll book will have been flagged with **ID REQUIRED**. Upon showing the poll worker the appropriate ID, you will be permitted to vote on the voting machine. If proper ID is not shown, you will still be permitted to vote by Provisional Ballot. You must them provide the proper ID to the Board of Elections within 48 hours of Election Day or your ballot will not be counted.
In the event of a power outage can the voting machines still operate?
Yes. A built-in 16+ hour battery provides uninterrupted use of the AVC Advantage. Power switches from AC to DC automatically in the event of a power failure.
What do I do if I’ve been assigned to work a poll but something comes up last minute that prohibits me from working?
Please notify the Board of Elections as soon as possible so that a replacement poll worker may be found.
What is the jurisdiction of the Local Finance Board?
The Local Finance Board in the Division of Local Government Services in the Department of Community Affairs shall have jurisdiction to govern and guide the conduct of local government officers or employees regarding violations of the Local Government Ethics Law who are not otherwise regulated by a county or municipal code of ethics promulgated by a county or municipal ethics board. Local government officers or employees serving a local government agency created by more than one county or municipality shall be under the jurisdiction of the board. The board in interpreting and applying the provisions of the Local Government Ethics Law shall recognize that under the principles of democracy, public officers and employees cannot and should not be expected to be without any personal interest in the decisions and policies of government; that citizens who are government officers and employees have a right to private interests of a personal, financial and economic nature; and that standards of conduct shall distinguish between those conflicts of interest which are legitimate and unavoidable in a free society and those conflicts of interest which are prejudicial and material and are, therefore, corruptive of democracy and free society.
What type of voting machine is used in Somerset County?
Somerset County uses the AVC Advantage, a direct recording, electronic (DRE) voting machine manufactured by Sequoia Pacific. The AVC Advantage is easy to use and offers the highest level of accuracy and security.
When voting, can I write in a candidate not shown on the ballot?
Yes. The AVC voting machine has a write-in keyboard that allows a voter to enter the name of a personal choice candidate.
When voting, how can I confirm the selection I made on the voting machine?
The visual message display in the keyboard confirms the selection that you have made.
How long does it take for a construction permit to be approved?
Depending on the project, if prior approvals (Zoning, Engineering, Health etc.) are not required, a minimum of twenty (20) business days should be planned for processing applications. If such prior approval is required, your application review may take longer. The twenty (20) business day period begins on the date the complete construction permit application arrives at the CONSTRUCTION DEPARTMENT. Also if, during the review of your application, it is determined that additional information is required, this may result in a longer review time.
How much will my construction permit cost?
The cost of a construction permit will vary greatly. Some of the subcode fees are based on item counts while others are determined by the cost of the associated work or the size of the work. Still other scopes of work have a flat rate. There is also a minimum charge per subcode. Click here to view the building department fee schedule.
How will I know when my construction permit is ready?
Once your application is approved, a Construction Office representative will contact the responsible person by phone and let them know that the permit is ready for pick-up and the cost. Permit payments are processed Monday through Friday between the hours of 7:30 am and 2:30 pm.
I’m buying a home or business. Is there anything needed from the Building Department?
While there is no certificate of occupancy needed for a residential resale, there absolutely are certain things that should be checked! Your legal representative (if you have one) or your agent should verify that there are no open permits and/or violations for the block and lot of the property you plan to purchase. This information can be requested using an Open Public Records Access (OPRA) request form which can be obtained at the Franklin Township Clerk’s Office. If there are any open permits/violations on file, once the closing is completed you have inherited all of the outstanding matters associated with the property. The responsibility is now transferred to you as the new owner. Therefore, it is very important to have your agent verify the permit status of the block and lot that you are purchasing.
Additionally, if you are purchasing or leasing a non-residential property, you need to apply for a Certificate of Continued Building Compliance. You must apply whether or not you are altering the business nature of the property. Click here for more information regarding this certificate.
Must I use a contractor for work done at my house?
This question requires some explanation. Please read the following carefully! If the work you wish to have done is for a house that you own and physically reside in then there are several options.
First, you yourself are allowed to do work on your own house. You are also allowed to have "help" doing the work as long as you are actually doing and supervising the work. This is allowed only for a single family house that you own AND reside in.
Second, you may use a LICENSED contractor for the work that you wish to have done. Any type of work that a contractor performs on a residential house or part thereof requires the contractor to be appropriately licensed. The types of licenses that are currently available are Home Improvement Contractor's License, Electrical Contractor's License, Plumbing Contractor's License, Fire Protection Contractor's Certification, and Fire Alarm Contractor's License. It is important to note that the Home Improvement Contractor law applies to any residential type of structure or part thereof.
Lastly, any commercial property requires that any electrical, plumbing or fire protection work be done by a licensed contractor.
Uniform Construction Code Changes
Recent changes to what is considered normal maintenance pursuant to the Uniform Construction Code no longer mandate construction permits for the installation of siding for one and two family detached dwellings (except for polypropylene) and the replacement of roofs for one and two family detached dwellings.
It is very important to note that all siding and roof replacements for all structures located in a Historic District still require Historic Commission review and approval before the work can commence. Below is map showing the various districts. To determine if you property is within an Historic District or for further information please contact via email Vincent Dominach at or 732-873-2500 (ext. 6274)
What are the requirements for a Certificate of Occupancy?
Requirements vary by project. Please contact the Construction Office at 732-873-7283 for specific information.
What happens if I get caught working without a construction permit?
A penalty of $2000 is assessed and any work done may be required to be removed.
What inspections do I need for my construction project?
There are a variety of inspections required or necessary to determine if the work being done conforms to the construction code. Remember that in order to conduct these inspections in a timely manner, certain work may need to cease in order to conduct that specific inspection. Also, every effort is made to schedule your request as soon as possible however it may not be able to be scheduled for the next working day. An inspection request received after 2:30 PM will not be scheduled for the next day. Please refer to your copies of the permit technical cards to determine which inspections are required for your particular project.
What method of payment can I use when picking up my construction permit?
Permits can be paid for using check or cash. Please note if you pay with cash, exact change is required.
When do I need a construction permit?
A construction permit is required for everything that is not considered an ordinary repair or maintenance. Permits are required for Finishing Basements, Decks, Raised Patios, Swimming Pools, Renovating Bathrooms & Kitchens, Water Heaters, Sheds, Gazebos, new Electrical wiring and new Plumbing installations. Click here to view additional guidelines. Please keep in mind that this list is not all inclusive and is meant to provide general information only. For more specific information please contact the Construction Office at 732-873-7283.
When I schedule a construction inspection can I get an appointment time?
No. Every inspection is unique and some take longer than others. When we schedule the inspections we give you the next available day. Inspections are conducted Monday-Friday between the hours of 8:00am-3:00pm.
How do I obtain a stormwater management permit?
A stormwater maintenance permit along with other related documents will be mailed to the property owner or homeowner’s association with the required permit inspection fees each year. The deadline for return will be March 30th. Questions pertaining to the permit can be directed to the Engineering Department at (732) 873-2500 Ext 6230
How much is the stormwater management permit fee?
There will be a fee for each type of stormwater management structure associated with the permit. The fees range from $250 to $750 for each stormwater management device.
Is the stormwater maintenance permit issued one time?
No. Each stormwater maintenance permit shall be valid for one year and must thereafter
be annually renewed. January 1st is the deadline. A new annual permit will be mailed by the Township each year.
What are the penalties/repercussions for non-compliance?
If a stormwater maintenance permittee fails renew the annual permit, submits the required self certification reports, is not in compliance with the stormwater maintenance plan, or the stormwater quality control devices are not in good working order, the Township Engineer or his designee may issue a compliance order pursuant to Section 330 setting forth a schedule for compliance. A follow-up re-inspection at the conclusion of the schedule for compliance will be completed. Each time a re-inspection is required beyond the initial follow-up re-inspection for the compliance order, a re-inspection fee may be charged to the permittee, until such time that the permittee comes into compliance. The amount of the re-inspection fee shall be established by ordinance. Any unpaid costs owed by the permittee may be charged as a lien against the property.
What is a stormwater maintenance permit?
The stormwater maintenance permit is an annual permit issued by the Township of Franklin and authorizes private property owners to operate their stormwater quality treatment devices under the Township’s Stormwater Permit with the State. It further defines the user’s responsibility to properly maintain their private devices.
What is a stormwater maintenance plan?
A stormwater maintenance plan consists of stormwater quality treatment devices that will
treat stormwater runoff in conformance with Township and State requirements. The maintenance plan shall includes a schedule for when and how often maintenance of the devices shall occur. A list of any special equipment or skills required for proper maintenance and a schedule for periodic inspections to ensure proper performance between maintenance events are also be included.
What is a stormwater management plan?
Regardless of when the stormwater management device was installed on the property, compliance is required. The property stormwater management plan shows details of how stormwater quality treatment devices will slow, clean, infiltrate and capture urban runoff in an effort to reduce water pollution to the Township’s receiving waters. The stormwater management plan together with the site development improvement plans shall indicate the size and location of all stormwater quality treatment devices.
What is required by the program and the Township?
Property owners that own, operate, or construct one or more stormwater quality treatment devices shall obtain an annual stormwater maintenance permit as required by the Township ordinance. In addition to obtaining a stormwater quality permit, quarterly maintenance of private stormwater treatment devices must be conducted per State and Township standards, and/or manufacture’s recommendations, to assure proper operation and functionality.
What is the Stormwater Maintenance Program?
It’s intended to lessen the long-term impacts of stormwater discharges from development by ensuring that all stormwater quality devices are properly maintained.
What mandates the Stormwater Maintenance Program?
The Township of Franklin is issued its stormwater permit every year from the State of New Jersey Department of Environmental Protection. This State permit requires the Township to develop a storm water maintenance program and amend its Stormwater Control Ordinance requirements for development.
When is the maintenance performed?
Depending on the device, the approved maintenance plan shall reference the maintenance
protocol. Typically, maintenance will be performed during the months of March, June, September, and December or after a recorded inch of rainfall occurs. Periodic inspection shall be performed to ensure the control measures are operating sufficiently.
Who can I contact for further information and details about stormwater management?
You can contact the Engineering Department at (732) 873-2500 Ext 6230, or you can email at firstname.lastname@example.org
Who can perform the maintenance?
Depending on the size and type of device, some maintenance can be done independently by the owner or their representative. Other protocols may be specialized and require special equipment and confined space certification and should be provided by contract vendors.
Who enforces the program?
The Township Engineering Department administrates and enforces the program. All stormwater maintenance permittees shall, at a minimum, quarterly submit to the Township of Franklin a maintenance report and control measure check off list demonstrating compliance with the approved stormwater maintenance plan. The maintenance report shall verify that the operating condition of the stormwater control measures are in good working order and that the stormwater maintenance plan has been executed to ensure that stormwater quality treatment devices continue to perform adequately. The Township will conduct inspections of the stormwater quality treatment devices to confirm the information filed in the self certification report. It shall be unlawful to make any false statement or representation in a self certification report submitted to the Township Engineering Department. Self-certification documents can be found in the property’s stormwater management report or obtained from the Township Engineering Department’s website.
Are the officers in the Franklin Police Department rained to perform and seek necessary medical action after using excessive force?
Medical attention is always required when any type of injury or pain is reported or observed during any encounter or following a use of force incident.
Are the officers in the Franklin Police Department required to exhaust every other possible option before using excessive force?
Officers are trained and expected to make sound judgment and exercise appropriate use of force. When an officer has to use force, they are trained to utilize reasonable force when necessary to protect citizens and themselves. Officers are instructed and trained to always utilize the minimal use of force, ranging from verbal commands, gestures, warnings, chemical or natural agent spraying and hand-to-hand methods. All use of force incidents are reviewed by supervisors and Internal Affairs.
Are the officers in the Franklin Police Department required to give a verbal warning to civilians before drawing their weapon or using excessive force?
Verbal warnings are always an officer's first option prior to drawing a weapon or using force. However, each case may be handled on a case by case basis; and rely upon the officer's or citizen's level immediate danger of serious bodily injury or death.
Are the officers in the Franklin Police Department required to report each time they threaten to or use force on civilians?
In all instances when physical, mechanical or deadly force is used, each officer who has employed such force must complete a report and required forms.
Are the officers in the Franklin Police Department thoroughly vetted to ensure that they do not have a history with abuse, racism, xenophobia, homophobia/ transphobia, or discrimination?
In regards to background checks, thorough background checks are completed. Professional, personal and independent references are sought. Applicants are psychologically evaluated for 5 plus hours by licensed independent psychologist for all the concerns noted in the above question.
Are the Police encroaching on our privacy with the Stronger Together Program?
Are the Police encroaching on our privacy?
No. The program is one hundred percent voluntary. You may be visited regardless by officers conducting an investigative canvass if a crime occurs in the neighborhood. In addition to being asked about the specific event, you may be asked if you have cameras. You are free to decline to assist the police.
Are the police officers in the Franklin Police Department being trained to de-escalate altercations by using peaceful conflict resolution strategies?
All of our officers have completed training that includes De-escalation, Special Needs/Mental Health De-escalation and Cultural Diversity. De-escalation training involves officers utilizing words and less lethal force for the majority of situations.
Are the police officers in the Franklin Police Department forbidden from shooting at moving vehicles?
NJ Attorney General Guidelines restrict law enforcement officers from shooting at moving vehicles, except in extenuating circumstances, i.e. a vehicle driving directly at an officer or citizen whose life is in immediate danger.
Are the police officers in the Franklin Police Department forbidden from using carotid restraints (chokeholds, strangleholds, etc.) and hog-tying methods? Furthermore, are they forbidden from transporting civilians in uncomfortable positions, such as face down in a vehicle?
Carotid restraint techniques or 'hog-tying' methods are not methods officers are trained or authorized to perform.
As per Attorney General Guidelines, New Jersey law enforcement officers are not permitted to perform chokeholds, carotid artery neck restraints, or similar tactics on any individual, except in the very limited situations when deadly force is necessary to address an imminent threat to life. Our state's police academies have long instructed recruits on the dangers of 'positional asphyxiation,' a form of asphyxia that prevents suspects from breathing adequately, including by kneeling or otherwise placing weight on a subject's neck. Police Training Commission Defensive Tactics Manual ' 5.3.2 (2009). Because these tactics create a substantial risk of death or serious bodily harm, officers who cause a subject's death or injury while performing them face potential criminal liability.
We properly transport all subjects in compliance with the motor vehicle safety restraints.
Are the police officers in the Franklin Police Department required to intervene if they witness another officer using excessive force? Will officers be reprimanded if they fail to intervene?
In New Jersey, an officer failing to intervene if they witness another officer using excessive force is considered a criminal violation, Official Misconduct, which has a mandatory five (5) year prison sentence.
Are you asking us to do the job of the police with the Stronger Together Program?
Are you asking us to do the job of the police?
No. We are asking you to take an active part in helping make your community safer. Neighborhood Watch is a recognized crime prevention initiative that started many years ago; police asked neighbors to look out for neighbors. This is the technological extension of that program.
Do I have to be a United States citizen to apply for a New Jersey Firearms Purchaser Identification Card and/or Permit to Purchase a Handgun?
No, however non U.S. citizens must provide a copy of their Permanent Resident Alien Card.
Do the Police "Take Over" or have access to the monitoring for the Stronger Together Program?
Do the Police "Take Over" or have access to the monitoring?
No. The cameras and the footage recorded remain your property and the police do not have access to it unless you voluntarily hand it over if it is requested. Registration with Franklin Stronger Together Program and continual involvement with it is purely voluntary. You can withdraw your registration at any time.
How do I apply for a New Jersey Firearms Purchaser Identification Card and/or a Permit to Purchase a Handgun?
Application forms for applying for a New Jersey Firearms Purchaser Identification Card and/or a Permit to purchase a Handgun can be obtained at the Franklin Township Police Department anytime or the forms can be downloaded by clicking Here.
How will I share the footage from my system with the police for the Stronger Together Program?
How will I share the footage from my system with the police?
Specially trained officers will extract the video from your system, and retain it for evidence.
I am a private detective and would like to carry a handgun. What is the process?
I have a New Jersey Firearms Purchaser Identification Card issued by another jurisdiction other than Franklin Township (Somerset County). Am I required to get fingerprinted?
All initial applicants for a New Jersey Firearms Purchaser Identification Card, including those applying for a
change of address/name, must be fingerprinted by the Franklin Township Police Department the first time the
applicant applies to this jurisdiction.
I have been involved in a motor vehicle crash in Franklin Township. What should I do?
If a police report has been made.
Notify your insurance company and advise them that you have been involved in a motor vehicle crash. Advise them of the location by street and town where the crash occurred.
In 4 to 8 business days contact the Records Bureau, 732-873-5533 x1020 and inquire as to whether or not the report is ready to be picked up.
Be aware that sometimes reports are not ready in the 4 to 8 business days. Sometimes officers may need to make corrections before the report is approved. In crashes that are of a more serious nature reports take a longer time to be completed because there is more investigation to do.
If no police report was made.
Notify your insurance company and advise them that you have been involved in a motor vehicle crash. Advise them of the location by street and town where the crash occurred.
You will need to come into police headquarters and file a walk in or late report.
I recently received my New Jersey Firearms Purchaser Identification Card and would like to purchase a handgun from friend and/or acquaintance. Do I need a Permit to Purchase a Handgun?
Yes. You are required to possess a valid Permit to Purchase a Handgun in order to purchase a handgun from a
friend and/or acquaintance. The only circumstance not requiring a Permit to Purchase a Handgun is when the
firearm(s) is inherited from a deceased individual.
Is it easy to enroll int he Stronger Together Program?
Is there a clear and enforced use-of-force continuum that details what weapons and force are acceptable in a wide variety of civilian-police interactions?
Our police officers train in use of force techniques, internal affairs reporting as required by the New Jersey Attorney General Directives and Guidelines; and is committed to the New Jersey Attorney General's Excellence in Policing Initiative.This initiative reinforces law enforcement Professionalism, Accountability and Transparency. Keep in mind that this training is mandated by the Attorney General's Office for law enforcement agencies throughout New Jersey.' For more information, please visit the following website: (www.nj.gov/oag/excellence).
Is there an early intervention system enforced to correct officers who use excessive force? Additionally, how many complaints does an officer have to receive before they are reprimanded? Before they are terminated? More than three complaints are unacceptable.
We utilize a trigger-based early warning system for types of incidents officers' are involved or encounter. This early warning system helps us monitor our officer's behavior and allows us to evaluate each officer for any potential issues.This system tracks the type of incidents officers are involved; and requires supervisors to monitor and re-assess each officer. If necessary, officers receive the necessary re-training, assistance and/or required discipline. We work with our Human Resources Director to make final determinations on discipline and/or terminations.
There are no minimum requirements for the number of complaints before an officer is reprimanded, disciplined or terminated. Depending upon the violation, the officer may be disciplined after one (1) sustained violation of any of the department's policies and/or procedures.
My Permit to Purchase a Handgun is about to expire. Can it be renewed?
Permits to Purchase a Handgun expire 90 days after being issued. Permits that have not been used and will
expire can be extended only ONCE for an additional 90 days from the original date of expiration.
My relative is deceased and I have inherited his firearms. Am I required to obtain a New Jersey Firearms Purchaser Identification Card and/or a Permit to Purchase a Handgun to take possession of them?
The State of New Jersey does not require you to possess or obtain a New Jersey Firearms Purchaser
Identification Card and/or a Permit to Purchase a Handgun to take possession of inherited firearms; however,
you cannot take possession if you would be disqualified from owning or possessing firearms subject to N.J.S.A.
2C-58-3. We highly recommend that you voluntary register all the firearms with the State of New Jersey
utilizing the Voluntary Form for Firearms Registration.
Once I submit my application for a New Jersey Firearms Purchaser Identification Card and/or Permit to Purchase a Handgun, how long will the process take?
The application process may take several weeks. Common reasons for delayed processing times are delays in
receiving the required reference checks and/or State mandated background checks. The Police Department
works diligently to ensure that all background investigations are completed within the State mandated 30 day
period once the applicant’s file is complete and all the necessary background checks have been received.
What can I do, as a concerned citizen?
Franklin Police Department is in the process of coordinating various community policing activities and programs. It is important to stay connected to the community, either by attending meetings, viewing the updates on our website and/or social media sources. Please get involved!
What can I expect after I register with the Stronger Together Program?
What can I expect after I register?
Upon registration, you will receive a personal visit from a Franklin Township Police Officer to verify the enrollment information. Additionally, the officer will discuss important details about the program, make suggestions on camera placement, and can also conduct a site security survey. Upon completion of this process, you will receive a program decal that should be placed in a visible area on your home.
What is the cost for a New Jersey Firearms Purchaser Identification Card and/or a Permit to Purchase a Handgun?
The Franklin Township Police Department charges $5.00 for a New Jersey Firearms Purchaser Identification
Card and $2.00 for every Permit to Purchase a Handgun. Payment is made by cash, check or money order when
the applicant picks up his/her New Jersey Firearms Purchaser Identification Card and/or a Permit to Purchase a
What is the fingerprint fee required for a New Jersey Firearms Purchaser Identification Card and/or a Permit to Purchase a Handgun?
The State of New Jersey mandates that all applicants for a New Jersey Firearms Purchaser Identification Card and/or a Permit to Purchase a Handgun pay a fee of $60.25 for the processing of fingerprints by MorphoTrakThe fees will be paid directly to MorphoTrak when the applicant is fingerprinted.
Why do I need a decal for the Stronger Together Program?
Why do I need a decal?
The decal alerts people to the presence of security cameras, and helps to serve as a deterrent to criminals. The benefits extend beyond the home to include the community. Criminals are less likely to strike if they know they are on video, which increases the chance of being identified.
Why do the police want the Stronger Together Program?
Why do the police want the Stronger Together Program?
The objective of the program is primarily to build a database of camera locations in our community. Adding a security camera to your property is an excellent crime prevention tool. Crime prevention is everyone's responsibility. The presence of cameras is a deterrent to crime. Allowing the police quick access to potential recordings of crimes in progress is a way for citizens to help make our communities safer for everyone.
Will anyone be able to see the database for the Stronger Together Program?
Will anyone be able to see the database?
No. The list of registered properties is kept confidential and only the police will have access to it. When a crime occurs, officers can locate the scene on a crime map, and instantly see which residences have security video that may be of use.
Will I be contacted a lot because of this Stronger Together Program?
Will I be contacted a lot because of this?
Initially, you will be contacted by a police officer to verify the accuracy of the information on your application. At that time, you will receive a program decal, and the officer will answer any additional questions that you may have about the program. After that, you will only be contacted if an incident occurs in your neighborhood and police think your security cameras may have recorded
Public Works & Water Utlity
I have a question about my drinking water, who should I call?
We will be glad to answer your questions related to your drinking water. Please call us at 732-249-7800, Monday through Friday, between the hours of 7:00 AM and 3:00 PM.
My water bill shows an unusual high usage, what should I do?
When you receive an unusual high water bill, it is a high possibility that you have a toilet valve leak or leak from one of your faucets. Check your toilet, to make sure there is no leak. To help you identify the toilet leak, put a dye pill in the toilet tank and see if the dye color gets in the toilet bowl without any flush. To help you identify the toilet leak, we have dye pills available for pick up from the DPW office located at 40 Churchill Avenue in Franklin Township.
You can also determine leaks by reading your water meter when no one is in the home for a period of time. Write down the meter reading before you leave the house and compare the meter reading after you come back. If the meter readings are significantly different, you may have a leak. Please consult with your plumber to repair the leak.
What do I do when I receive a door tag from the Water Utility?
Call the Water Utility at 732-249-7800 as soon as possible to setup an appointment.
What is a curb stops? How should I protect them?
Curb stop is an underground valve which is located between water main and your water meter. The curb stop can be operated by using a special key through the opening of a cast iron device called “curb box”. The curb box is typically located between the sidewalk and curb or on your front lawn. The curb box usually has a 4” round iron cap which prevents debris dropping into it.
A working curb stop/curb box is important for reliable water service. If you notice your curb box cap is missing, please contact Franklin Township Water at 732-249-7800 M-F 7am-3pm, so that we can have the curb box repaired before further damage occurs.
What should I do when a Boiling Water Advisory is issued?
Please follow the boiling water guidelines to bring the water to “rolling boil” for 1 minute before drinking it. Please contact Somerset County Health Department for more details
What should I do when Franklin Township Water Utility staff requests to enter my residence?
All Franklin Township Water Utility service staff wear uniforms which has a Franklin Township logo and they carry a Franklin Township employee photo ID. You can ask them to put on shoe covers before entering your house. As always, if you have any doubt or questions, simply call 732-249-7800 one of our representatives will confirm the appointment for you.
What should I do when I receive a door tag from Franklin Township Water Utility?
We leave a door tag when we attempt to get in touch with you. So, please call us back when you notice a door tag at your door. We typically leave a door tag when we need to get into your house to work on the water meter. Please call us at 732-249-7800 as soon as possible to make an appointment with us whenever you receive a door tag from us. When you have an appointment, make sure you are available at the appointment time. If you cannot keep your appointment, please call us as soon as possible so that our service personnel can help other customers.
What should I do when the Boiling Water Advisory is removed?
Turn on your tap slowly and run the cold water until the sputtering stops. Flush water pipe by running the water until it is clear. Also, check the faucet screens for trapped particles. Remove the screens and clean out any particles. Put the screens back on the faucet. Begin with the faucet that is highest up in your home or building and then open the other faucets one at a time moving from the highest floor to the lowest.
Water dispensers and ice makers are connected to your water line. You need to flush and clean them. Follow the directions in the owner's manual or:
Throw out ice
Flush the water dispenser for 3 to 5 minutes
Run the ice maker for 1 hour
Throw out all the ice
Wash and sanitize bin areas
Change the filter cartridges. Some units need disinfecting. Follow the directions in the unit's owner's manual.
Where does my drinking water come from? What is the source of my drinking water?
Franklin Township does not have any water treatment facilities. We buy treated water from our bulk suppliers. Currently, our bulk suppliers are City of New Brunswick Water Department, New Jersey American Water Company and South Brunswick Township Water Department.
Who owns the water meter?
When you establish the water service, you pay for the water meter. Therefore, the water meter is your property.
When you request to temporary shutoff your water service, Franklin Township Water Utility will shut off the water service and remove the meter. The removed meter will be given to you to keep in a heated and safe location. When you request to have the water service turned back on, you should provide us with the water meter. If the meter is damaged or lost, you will need to pay for another meter before the water service can be turned on. Please note that the shutoffservice is free of charge and the charge for service turn-on is $75 each time.
Who should I call when I have a water emergency outside of your office hour?
Franklin Township Water Utility Department operates 24/7. If you have any water emergency outside of our regular office hour (7:00 to 3:00 PM, M-F), please contact Franklin Township Police Department at 732-873-5533 and one of our stand-by crew will respond to your call promptly.
Why did I receive a notice from Franklin Township Water Department indicating the replacement of my water meter?
Water meters do get old and become slow and inaccurate overtime. Franklin Township Water Department has a meter replacement program which replaces meters in our entire system every 10 to 15 years. To help us complete our work efficiently, please call us at 732-249-7800 to make an appointment as soon as possible whenever you receive a water replacement notice.
Why do I smell sewage in my drinking water?
Many times, the sewage smell is from your sink drain. To give a test, simply take a clean glass and fill it with cold tap water. Take this glass of water to a room that does not have any sink or drain, for example, your living room. Smell the glass of water again; the sewage smell should no longer exist. If you still smell sewage in the water, please call us immediately.
What can the Township do to address the lack of competition in cable television providers?
Franklin has no control over competition, its franchise agreement with Comcast is non-exclusive – which means other providers can offer services in Franklin if they so choose.