Water Utility FAQ

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  • Can I park my car on the street?

  • I came home at the end of the day and my water is discolored and/or I have reduced pressure. What should I do?

  • I have a question about my drinking water, who should I call?

  • I have not seen any work being completed for several days but the improvements do not appear to be completed. Has work stopped?

  • In the event of an emergency will police cars, fire trucks and ambulances be able to get to my home during construction?

  • Is there an early voting period in New Jersey?

  • My water bill shows an unusual high usage, what should I do?

  • My water is too hot or too cold. What do I do?

  • My yard has been damaged during construction. Who will repair the damage?

  • What are work hours for the construction crew?

  • What do I do when I receive a door tag from the Water Utility?

  • What is a curb stops? How should I protect them?

  • What should I do when a Boiling Water Advisory is issued?

  • What should I do when Franklin Township Water Utility staff requests to enter my residence?

  • What should I do when I receive a door tag from Franklin Township Water Utility?

  • What should I do when the Boiling Water Advisory is removed?

  • Where are the water mains being installed?

  • Where does my drinking water come from? What is the source of my drinking water?

  • Where will the tractors and other equipment be parked during non-working hours?

  • Who do I contact if I have questions or concerns?

  • Who owns the water meter?

  • Who should I call when I have a water emergency outside of your office hour?

  • Why did I receive a notice from Franklin Township Water Department indicating the replacement of my water meter?

  • Why do I smell sewage in my drinking water?

  • Why does the Town and its contractors flush water pipelines?

  • Why is the Town coming into my neighborhood to replace or rehabilitate the water pipes?

  • Will I lose access to my driveway during construction?

  • Will my street be repaired when the project is finished?

  • Will my water pressure change as a result of this work?

  • Will my water service be disrupted?

  • Will my water service line be replaced?

  • Will public services such as trash collection be completed during construction?

  • Will residents be notified before the contractor begins work?